Pb We’re hiring: Receptionist /b /ppb Temporary position | Start date: As soon as possible /b /p p Do you love customer service and enjoy being at the heart of a busy, people-focused environment? We are looking for a b Receptionist /b to join our team and help us create an exceptional experience for our students, residents, and guests. /p p As the face of the residence, you will play a key role in the day-to-day running of reception: welcoming residents and visitors, handling queries and complaints, supporting check-ins and check-outs, coordinating with other departments, and helping everything run smoothly behind the scenes. /p pb Key Responsibilities: /b /pulli Be the first point of contact for students, residents, and guests, delivering a friendly, professional, and welcoming experience at all times. /lili Manage reception operations, including queries, complaints, check-ins, check-outs, room readiness, payments, welcome documentation, and student account charges. /lili Build strong relationships with residents, resolving issues quickly and effectively to support customer satisfaction, retention, and recommendation. /lili Coordinate requests with Maintenance and Housekeeping and support the Residence Manager with administration and general office duties. /lili Monitor guest access, key handling, and general building security, reporting any concerns when necessary. /lili Manage mail, parcels, and in-house requests such as tenancy extensions, room moves, and tenancy transfers. /lili Support sales enquiries, lettings, and property viewings, while working closely with Finance, Sales, Housekeeping, and Maintenance. /lili Ensure company policies, procedures, and values are reflected in every part of the role through excellent customer service. /li /ul pb Requirements: /b /pulli Minimum b B2 level in English /b. /lili Positive, proactive, and organised team player with great communication skills. /lili Strong attention to detail and a genuine passion for customer service. /lili Previous experience in reception, hospitality, or customer service is a plus. /li /ul pb Position Details: /b /pulli Temporary summer role /lili Start date: b As soon as possible /b /lilib40 hours per week, with rotating shifts Monday to Sunday /b /li /ul pb Interested? We’d love to hear from you! /b /p