Job Title: Business Development Specialist
Work Flexibility: Hybrid or Onsite
The successful candidate will support the Regional Sales Manager, internal sales team and distributors in implementing business development strategies within the Workplace & Community business to ensure customer satisfaction and revenue acceleration, market share gain, and overperformance of yearly targets.
This role encompasses developing and maintaining overview dashboards to reflect weekly/monthly/yearly revenue performance, administration and maintenance of all contracts and price tables, qualifying and managing first-line responses to sales leads, and coordinating contact between Customer Service, Technical Service, Product Management, Product Marketing, Legal & Compliance, Pricing, and Tender departments.
Key Responsibilities:
* Develop and maintain overview dashboards to reflect weekly/monthly/yearly revenue performance.
* Administration and maintenance of all contracts and price tables in compliance with company requirements.
* Qualifying and managing first-line responses to sales leads and updating CRM database as applicable.
* Administrative support for tender preparation.
* Coordinating contact between Customer Service, Technical Service, Product Management, Product Marketing, Legal & Compliance, Pricing, and Tender departments to meet customer and distribution channel requirements.
* Market and business analysis of the local market to gain deeper insight into the Workplace & Community landscape, install base, and competitive market segments.
* Supporting Marketing Manager EMEA at trade shows and events.
Requirements:
* University degree (any) - Marketing, Life sciences, Pharmaceutical, Business Administration, or Engineering degree desirable.
* Fluency in English and one of the following languages: Italian (strongly preferred), French, or Spanish.
* Ideally 1-3 years of customer service and/or customer administration and/or sales support experience.
* Advanced competences with Microsoft Office, especially with Excel (Macro and Pivot).
* Excellent interpersonal skills and ability to build relationships.
* Able to demonstrate drive and desire to succeed.
* Previous sales or marketing experience highly desirable.
* Aligned to our values: People, Performance, Integrity, and Accountability.
* Problem-solving skills and work ethic.
* Proactive, ability to anticipate obstacles or needs.
* Ability to rapidly master new information or skills/functions.
* Time management and prioritization.
* Communication and listening skills.
* Team player mentality.
Location: Based in Rome, Madrid, or Lyon.
Travel Percentage: 20%.