Position Overview MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs. We are seeking a Graphic Designer to join our team who will be responsible for assisting our in‑house design team with graphic design and marketing duties for multiple businesses. The role is responsible for the development and execution of sourcing and marketing strategies for multiple markets, including profiling target candidates and identifying appropriate levers to build top‑of‑funnel demand.
Key Responsibilities Seamlessly convert ideas into images, layouts, and other designs.
Contribute to the comprehensive design process from conception to design, proofing, and production.
Assist the design team with layout and design of projects including brochures, web content, social media assets, invitations, signage, and other graphics.
Understand project requirements and adhere to management’s specifications and branding guidelines.
Support the marketing department as needed with special projects, admin tasks, tracking metrics, etc.
Candidate Qualifications All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities:
Proficiency with design platforms including but not limited to Adobe Photoshop, Illustrator, InDesign, and Figma.
Knowledge of layouts, graphic fundamentals, typography, print, and web design.
Compelling portfolio of work over a variety of creative projects.
Strong initiative, and the ability to communicate about creative concepts with colleagues of different professional backgrounds.
Understanding of trends and best practices for using graphics to communicate effectively via digital channels and with diverse audiences.
Ability to plan ahead and meet deadlines on complex and multi‑stakeholder projects.
Experience working with internal creative teams, navigating projects to completion, helping manage, and creating strong working relationships.
Knowledge of modern marketing and technology, and the ability to quickly understand complex concepts and explain to stakeholders.
Experience working with data, analytics, and research to iterate and test.
Conditions of Employment Must be authorized to work in the country where the job is based.
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation & Benefits At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What you can expect includes:
HMO Coverage plus a dependent.
Dental coverage and in‑house dental assistance worth ₱5,000.
Free meal during training.
Career growth and learning.
Allowances for rice, clothing, laundry and meals.
Performance and loyalty bonuses.
Frequent disinfection, fogging of workplace.
Opportunities for growth and promotion.
Employee shuttle services.
Company retreats and off‑site events.
Sharpen your social skills while meeting awesome people and making new friends.
Plus, more in‑office rewards, raffles, recognition gifts, and treats!
Physical Requirements This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and Equality At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI’s commitment to a diverse and equal‑opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
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