Job Title: Client Service SpecialistLocation: Oasis Premium Recovery Centre, MarbellaSchedule: Full-Time (Adaptable, including weekends as needed)OverviewThe Client Service Specialist provides daily support and concierge coordination for residents, ensuring comfort, discretion, and smooth day-to-day experience throughout their stay. This role involves direct client assistance, local driving and transport, and coordination of activities, appointments, and personal requests.Key Responsibilities- Serve as a primary point of contact for residents regarding daily needs, requests, and logistical arrangements.- Provide safe and discreet transportation for residents to appointments, wellness sessions, leisure activities, and airport/port transfers.- Assist with scheduling and coordinating services such as fitness, spa, medical appointments, personal shopping, and dining.- Maintain a supportive and professional presence, offering guidance and assistance while respecting privacy and boundaries.- Coordinate and communicate with internal staff and external service providers to ensure seamless client experience.- Maintain accurate daily notes and handover reports for team continuity.- Ensure vehicles are clean, maintained, and presentable; manage fuel and basic upkeep.- Support client wellbeing and comfort within the residence, including assisting with welcome arrangements, orientations, and routine check-ins.- Uphold confidentiality and the high-standard guest service environment of a premium recovery residence.Requirements- Previous experience in hospitality, concierge services, private client services, wellness centers, or luxury residential environments.- Excellent interpersonal communication and service-oriented mindset.- Fluent in English; Spanish is an advantage.- Valid driver’s license and strong driving skills; professional driving or chauffeuring experience preferred.- Discreet, attentive, calm under pressure, and able to anticipate needs.- Basic organizational and reporting skills (email, scheduling tools).Preferred Qualities- Knowledge of the Marbella/Sotogrande/Estepona region (restaurants, wellness providers, logistics).- Background or familiarity with wellness, mental health support environments, or lifestyle concierge service.- First aid certification (or willingness to obtain).Compensation & BenefitsCompetitive salary based on experience, paid holidays, structured support and training, and opportunities for career development.