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Bilbao HQ Office
At Sibelco, we advance life through materials.
For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we’re proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.
Are We the Perfect Match?
At Sibelco, we believe building a successful career is a two-way journey. We’re looking for individuals who share our values and vision, just as much as you’re seeking a company that aligns with your aspirations. Together, we can shape the future.
Job Description:
Responsabilties:
Manage and execute the collection efforts and customer contact for the accounts‑receivable portfolio.
Contact customers to discuss and manage payment status and debt levels and resolve queries which may arise (i.e. disputes, complaints)
Review and assess the creditworthiness of new and existing customers
Review credit limits and approve limits up to 250K EUR
Update M3 master data
Block and unblock customer orders/accounts according to the Credit & Collection guidelines
Review the initial setup of any collateralisation instruments offered to customers
Prepare and review accounts receivable reports and alerts
Monitor payment terms and Commercial compliance to the Sibelco customer payment term policy
Recommend monthly provisions for specific doubtful debt to our accounting & controls colleagues
Collaborate with Commercial/Sales and Customer Service in the maintenance and management of their portfolios/customer accounts
Recommend monthly provisions for specific and doubtful debts to Accounting & Control
Hand‑over and manage any legal reclaim actions against customers in collaboration with Sibelco’s legal department
Treasury within Sibelco’s factoring operations
Support and drive credit & collection improvements projects.
Requirements:
Bachelor degree in Insurance or equivalent by experience
At least 2 years prior experience in insurance role
English – proficient verbal & writing
Local language of the country of base and main operations – proficient verbal & writing
Employee Type:
Permanent
Why Join Us?
Meet Our People: Careers
Learn About Our Recruitment Process: Learn More
Discover Our Sustainability Goals: Sibelco priorities
We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process.
How To Apply
Follow us on LinkedIn, Instagram, Twitter/X and Facebook to learn more about life at Sibelco. Submit your application in the
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Please note: We do not require agency services as we have a dedicated Global Talent Acquisition Team.
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