Job Purpose
Our Assistant Store Managers play an important role in creating a memorable customer experience. They support our day to day store operations, help develop our store employees, and act as product and brand ambassadors for Skechers.
Main Responsibilities
- Champion the brand.
- Deliver an amazing customer experience through product and visual marketing excellence as well as outstanding customer service.
- Assists with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
- Support new hire onboarding.
- Assists with managing store scheduling needs, ensuring proper coverage for peak times.
- Act as a product expert and serve as a brand ambassador for all things Skechers.
- Ensure strong operational processes and routines that drive profitability and results.
- Act as the expert on all store systems and processes including opening and closing of the POS.
- May be responsible for the opening and closing of the store as needed.
Skills, Qualifications and Experience
- Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
- Comfortable communicating expectations with store employees, sets clear expectations for the team.
- Flexible and motivated to provide excellent customer service.
- Creates excitement and shows passion for Skechers products and the brand.
- Retail, restaurant, or hospitality experience is preferred but not required.
About Skechers
Skechers (NYSE: SKX), a integral, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do - delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 4,700 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.