The Business Management Consultant will develop analytical, technical, and client-facing Business Management skills while supporting the delivery of client services. The role involves contributing to high-quality projects and assignments, ensuring a high level of accuracy and timely execution.
The successful candidate will join a cross-functional team working with clients in the Business Management area and benefit from the Urban Science Employee Experience.
Some of the essential duties of this role include:
- Track, process, and analyze operational, financial, and statistical data related to Dealer Network performance metrics to improve accuracy and data quality, working with clients across multiple countries.
- Provide remote and on-site support to the Dealer Network within assigned projects (e.g. general accounting, bookkeeping queries, data input issues, and reporting).
- Regularly present Business Management results and KPIs at all organizational levels, proactively suggesting improvement actions.
- Deliver training to the Dealer Network on the use of internal software, data quality improvements, map charts, and support analysis of KPI performance.
- Act as a key point of contact for clients, building strong relationships to respond effectively and timely to requests and inquiries, contributing to improved client satisfaction.
- Ensure the accuracy and high quality of data used across assigned projects, taking ownership of data reliability.
- Attend project meetings and present status updates to client representatives and internal management, clearly communicating progress, conclusions, and results.
- Support additional tasks and participate in special client projects as required.
Major competences required are:
- 2 years related work experience
- University degree required; Economics, Business Administration or similar
- Communication Skills : fluent/native Spanish with good command of English (B2 -C1 level)
- Business Management and KPI´s analysis
- Finance and Accounting
- MS Office advanced level in Excel, Word and Power Point
- Analytical Thinking: to evaluate dealership performance and data management
- Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
- Teamwork & Cooperation
- Order & Quality Control
- Customer Service
- Flexibility/Adaptability
- Initiative
- Self- development: Interest to learn and grow
- Interpersonal Understanding
- Relationship Building
- Driver’s License
Position Description
Preferred candidates with knowledge or/and relevant work experience in:
- Any European language is a plus
- General automotive retail network and auto industry
- Dealership business model: understanding of dealer management accounts, budgets, composites, day-to-day control operations and its associated risks
- SQL programming language
Location: Hybrid work. Business travel will be occasional.
Benefits: Competitive Salary | Learning & Development | Private Medical and Dental insurance| Flexible remuneration: Meal vouchers, Transport card| Life and Disability Insurance | Pension plan scheme| Employee Assistance Program | IT employee discounts| Diversity & Inclusion | Wellbeing focus