Operations Director - Hospitality Venue (Ibiza)
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* Career growth and development opportunities.
* Dynamic and creative work environment.
About Our Client
* World-renowned organization.
Job Description
* Spearhead the launch phase of your department, contributing to the creation of a groundbreaking entertainment concept.
* Design and lead the overall guest service framework to ensure consistent and memorable experiences.
* Supervise day-to-day operations involving guests, performers, and events, ensuring smooth logistics and top-tier service.
* Recruit, train, and lead a large, dynamic team, making sure they are prepared to perform at a high level.
* Create and enforce operational policies and standard operating procedures.
* Ensure full compliance with health, safety, and legal standards.
* Collaborate with internal departments and external partners to maintain cohesion and quality across the operation.
* Manage inventory, supplies, and other logistical resources.
* Handle escalations, resolve service issues, and respond to guest feedback.
* Lead planning and execution of events, ensuring alignment with the venue's creative and service vision.
The Successful Applicant
* Minimum 10 years of experience in operations or event management within high-capacity nightlife, live entertainment, or hospitality environments.
* Familiarity with working alongside artist hospitality teams and backstage operations.
* Strong leadership capabilities, with a proven ability to motivate and manage large teams.
* Exceptional organisational skills and the ability to juggle multiple priorities.
* Keen problem-solving mindset and high attention to detail.
* Fluent in English; Spanish proficiency is a plus.
* Comfortable working in high-pressure, fast-paced settings.
* Committed to creating outstanding experiences for every guest.
What's On Offer
Great opportunity for your career development.
Contact: Montse Pons Quote job ref: JN-052025-6745480 Seniority level
* Director
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Staffing and Recruiting
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Locations: Lluchmayor, Balearic Islands, Spain; San Antonio Abad, Balearic Islands, Spain; Palma, Balearic Islands, Spain.
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