A Chloe stock controller is in charge of supporting the store manager and the assistant in the management of the stock to ensure flawless operations and commercial activities.
He/she is an ambassador of the maison, in charge of welcoming every guests into the Chloe family.
A Chloe stock controller is:
1. A stockroom and logistics leader
ensures permanent accuracy of stock in store and organizes weekly/monthly cycle counts
ensures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the day
ensures good reception of deliveries from central warehouse and controls upon reception
manages and follows up stock transfers between stores or stock sent for commercial activities (consignment, photo shoots, trunk shows, etc)
organizes end of season returns
2. A team player
participates in the morning team briefings and shares important operational information
helps and follows up with stock requests from stylists whenever needed
ensures proactive communication on daily deliveries and stock updates with the team
shares inventory results, consignment issues and all other topics to finance team
communicates with other stores on best practices and issues they may have encountered
translates Chloe attitude of entreneurship, togetherness, excellence, creativity and positive impact
is an active member of stockist and operations community: shares best practices, asks, provides support
3. An admin champion
is responsible for the follow up and management of all shipping documents / vat documents
supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security)
provides administrative support to the team in booking courriers, deliveries, transfers
provides operations support for the store regarding supplies order (clients drinks, cleaning products, PPE, packaging...)
supports the manager to ensure perfect compliance with Richemont processes.
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