Take your career to the next level with Amaris Consulting as a L2 Support Specialist
Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.
Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow-up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company.
WHAT WOULD YOU NEED?
* Experience testing Windows applications and enterprise-level software
* Familiarity with retail technology environments (e.g., boutique systems)
* Solid understanding of Quality Assurance methodologies
* Proven experience in Level 2 technical support
* Ability to follow structured testing plans and corporate documentation standards
* Strong troubleshooting skills within predefined technology frameworks (no custom package development)
* Excellent communication skills to liaise with over 20 global stakeholders
* High attention to detail, patience, and a structured, diplomatic approach to work
WHAT WILL YOU DO?
* Execute comprehensive test plans in a mock boutique environment before global rollouts
* Validate new programs, devices, and applications according to enterprise standards
* Document all test results and technical findings for stakeholder review
* Create technical documentation aligned with internal standards
* Provide Level 2 support to boutique teams post-deployment
* Troubleshoot issues while respecting existing technology catalog constraints
* Escalate unresolved incidents via established escalation protocols
* Collaborate with over 20 global stakeholders across technical and business teams
WHY US?
Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer:
* Grow rapidly with a tailored career path and salary evaluation. 70% of our senior leaders started at entry level.
* Enhance your skills through our Tech Academy catalog, Udemy E-learning Platform, Languages Sessions, webinars, and workshops.
* Take charge of your training with an annual personal budget and company-paid certifications.
* Enjoy flexible policies, remote work options, and fantastic social benefits like transit and restaurant tickets, kindergarten support, and private health insurance.
* Benefit from our WeCare program, supporting employees in critical situations.
* Unleash your full potential, both professionally and personally.
Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. xqysrnh For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.