Visión de conjunto:Role & Responsibilities:Key Responsibilities:- PROJECT RELATED TASKS:- Understand the business processes and data challenges of the organization- Identify organization strengths and weaknesses and suggest areas of improvement- Review and document business requirements, create business specifications, make recommendations related to the proposed solution e.G., process change or system solution- Undertake and coordinate testing plans and activities- Ensure issues are identified, reported, tracked, and resolved in a timely manner- Ensure the proper communication with all the project stakeholders- Lead projects within countries or take input from project leads. Provide appropriately and accurately comments/feedback when applicable- CUSTOMER, COMMUNICATION MANAGEMENT AND PROCESS ANALYSIS- Continually seek opportunities to increase customer satisfaction and deepen customer relationships by improving IT Solutions- Drive new Customer system integrations- Assist in the facilitation of business meetings- Process mapping and analysis, including get, analyze, and communicate data related to the process in study- DATA ANALYSIS- Provide efficient data analysis by using our business intelligence solution- Support internal users on dashboard creation- ERP APPLICATION MANAGEMENT:- Identify issue and/or improvement areas- Communicate needs to the IT central teams following the implementations- Users training and UAT- Third part integration- PROBLEM SOLVING- Identify critical issues, approaching it with a structured approach- Design and run (facilitate) workshops with a variety of stakeholders to analyze challenges and generate solutionsExperiência y aptitudes deseadas:- Fluent in Spanish and English- Experienced in IT Projects management and IT Product Management, related to ERP solutions- Process mapping and analysis- Business requirements analysis- Relevant Knowledge in ERP, WMS and CRM- Good knowledges in Reporting and Business intelligence tool (Power BI)- Good Presenting and Communications skills- Problem and Incident management.She or he should be used to work in a team but being able to work in an autonomous and independent way.Being able to take over the responsibility and ownership of the tasks and projects she/he will be involved in a proactive way.Being autonomous to make decisions within her/his area of responsibilityDuring the interview, there will be also considered a plus:- Supply chain and/or logistics experience- ITIL and/or Prince2 Certification and/or Agile Methodology- SAP: User level- Optional: PowerBI, Power Query, VBA, SQLBeneficios:- Meal tickets- Life Insurance- Health Insurance