Fast hiring — process completed in under 2 weeks
Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación.
About The Role
We are looking for a
German-speaking Customer Advisor
to join our international banking operations team in Madrid. You will be the first point of contact for German-speaking clients, delivering outstanding service across phone, email, and chat channels.
What you will do
Handle inbound queries from German-speaking customers regarding accounts, payments, and financial products
Resolve issues efficiently while ensuring full regulatory compliance
Document interactions accurately in CRM systems
Collaborate with internal teams to elevate complex cases
Contribute to continuous improvement of the customer experience
What we are looking for
German at C1/C2 level — written and spoken (mandatory)
Spanish at B2 level or above (mandatory)
Previous experience in customer service, banking, or finance (preferred)
Strong communication skills and a client-first mindset
EU work authorisation
What we offer
Flexible xpzdshu shifts, rotating schedules to fit your lifestyle
Clear promotion paths within the company
Training: Paid onboarding & ongoing development
Central location: Modern offices in Madrid city centre
International team: Multicultural & collaborative environment
Competitive salary+ Plus performance-based bonuse
#J-18808-Ljbffr