Assist the store manager in the commercial development of the store, respect for brand image and customer experience within the store. Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.
ResponsibilitiesSales Development
Implement TOD'S sales policy within the store.
Set sales objectives and periodically analyze the results achieved.
Implement the selling ceremony in accordance with the Brand guidelines.
Highlight the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department.
Set up CRM actions to develop the customer database.
Analyze sales reports and customer feedback.
Propose action plans to exceed the set objectives and increase sales turnover.
Ensure good stock management: control of restocking, participation in the organization of inventories, control of discrepancies, and sell‐through analysis.
Team Management
Participate in the organization of the store's activity: planning, determining collective and individual actions.
Support and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement.
Participate in the integration of new employees: training in processes and procedures, various trainings.
Contribute to the motivation of the sales team: evaluate employees and ensure the follow‐up of development actions.
Brand Image
Ensure the store is perfectly displayed while respecting the visual identity of the Brand and the company's commercial policy.
Ensure compliance with customer service guidelines: post‐sales service management, customer requests, etc.
Ensure compliance with operating rules and procedures within the store.
Qualifications
3–4 years of store experience.
~2 years of minimum team management experience.
Knowledge of luxury sales and hospitality techniques.
Knowledge/sensibility of the world of luxury and fashion, particularly shoes.
Fluent Spanish and English.
TOD'S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Assistant Store Manager (M/F) - Castro, Lugo, ES
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