Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
We are looking for a business-minded transformation professional to drive the design and implementation of our new Salesforce CPQ / Revenue Cloud platform — bridging commercial strategy with operational excellence.
You will report to the Global Commercial Operations Director and work closely with other Departments, Affiliates, and Strategic Business Units on global projects such as CRM, Data and analytics, AI, and process improvement. The main focus will be the CPQ (configure, price, quoting) and CLM (contract lifecycle management) with Salesforce platform.
Contract to Cash process is not included.
Our goal is to make commercial operations more efficient by harmonizing and improving our global processes. Within the project's scope, we will transform our Digital Ecosystem, including implementing Salesforce (for sales, quotation, service, marketing), Sales Enablement Tool, and Business Intelligence Platform, becoming a data-driven company.
You will be the central force connecting our commercial strategy to the technology that enables it. This is not an IT role — it is a business position that requires a deep understanding of revenue processes, cross-departmental dynamics, and the ability to translate business needs into scalable solutions.
You will own the end-to-end process harmonization effort, act as the primary business owner of our Salesforce CPQ & Revenue Cloud design and implementation and ensure that the platform truly serves the needs of our commercial, financial, and operational teams. You will be the voice of the business throughout the entire project lifecycle — from blueprint to go-live and beyond.
You will build strong relationships with key stakeholders across various functional areas, understanding their current and future business processes and requirements.
Initially, the focus will be more on the CPQ-Contract part of the project (Salesforce Revenue Cloud), but we are considering a broad approach for the position, including support to the Sales Cloud implementation. We want you to participate in other projects as the department grows and you improve your knowledge on the business.
Lead the mapping and harmonization of the above-mentioned processes across territories and business units (in collaboration with Finance, Business Units, Affiliates, Legal, IT, Customer Service)
Identify gaps, redundancies, and improvement opportunities in existing commercial workflows
Align CPQ configuration logic with commercial policy and revenue recognition requirements
Act as the primary business owner for the Salesforce CPQ & Revenue Cloud implementation
Translate business requirements into functional specifications for IT and implementation partners
Validate solution design, prototypes, and UAT scenarios from a business perspective
Oversee data migration and integrity from existing systems to the new platform
Serve as the main liaison between IT, Finance, Commercial Operations, SBUs, and Customer Service
Facilitate alignment workshops and decision-making forums across departments
Build and maintain a stakeholder engagement plan throughout the project
Drive change management and user adoption strategies
Develop training materials and enablement programmes for end-users
Networking/Key relationships
Commercial Operations Director (reporting to)
Commercial Operations Managers and Business Owners (Sales, Service, Marketing)
CCO, VPs Commercial Operations, General Managers, Sales Managers, Marketing Managers
Commercial and Service Excellence
IT Business Partners, Data & Analytics
VP Finance and local finance teams
Legal department
No direct reports at this phase of the project.
Language: English, Spanish is a plus
Experience with Salesforce CPQ or Revenue Cloud implementations in complex environments
Has successfully managed projects with multiple stakeholders
Experience in change management, training, and user adoption frameworks
Medical Devices
Experience with BI tools
Salesforce Sales Cloud
Salesforce certifications (CPQ Specialist, Revenue Cloud, Business Analyst) are a significant advantage
Project Planning : Collaborate in multi-phased, cross-functional projects and associated planning efforts, including requirement documentation and delivery of overall design
Project Communications & Stakeholder Management : Change Management : Collaborate with the internal and external implementation teams in developing, deploying and maintaining change management
Project Outputs and Outcomes : Ensure the programs' deliverables meet quality standards, regulations, policies, and best practices.
Demand control : Long-term business value : A role model in terms of Ethics and Compliance .
Werfen's Barcelona Offices (hybrid model)
*