Overview Overview
Join to apply for the Product Engineer (x / f / m) - Claims Management role at Alan.
We’re building a vertically integrated health partner that unites insurance and smart healthcare delivery into one system. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.
We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR. Our team of 600 people (still growing) operates across France, Spain, Belgium, and Canada.
What you\'ll build and who you\'ll work with You would join the team called “ Claims Management ”, in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada. Our mission is to refund each member as fast as we can and the right amount, while being cost-effective for Alan. We have internalized all the critical parts to handle health claims, which makes this product division a technical, deep, and exciting place to work.
Claims Management contains several product crews :
Document processing : 2M documents received every year. We automatically parse a good portion of them with LLMs but we want to go further.
Claims experience : Building the most memorable and straightforward experience for our members to understand their guarantees and get a claim refunded. Across 4 different countries, mobile and desktop.
Payments : Building a payment infra & source ingestion system to make sure our members get refunded super fast or they don’t need to advance the money.
Fraud fighting : 4M€ saved in 2024 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations.
You’ll love to work in Claims Management if you’re interested in building complex systems that need to work perfectly 24 / 7 every day of the year on a high-growth trajectory.
How we do it We hire the best people and give them a platform to succeed. Our values include :
Mission is the Boss : long-term thinking, seeking mission success above all else.
Member & customer-led : obsessively focused on solving members and customers problems and creating the most delightful experiences.
Champions of excellence : extremely high standards and talent density.
Distributed ownership : accountable, everyone owns their decisions and results.
Radically transparent : information is accessible and written-first for asynchronous decisions.
Optimistic alchemy
Empathetic challengers
Bold & creative contrarians
Disciplined in execution
Fight for simplicity
Is it you we’re looking for? We are looking for engineers with 3+ years of experience who enjoy turning growth challenges and marketing complexity into simple, member-first experiences.
What we value Delightful products with exceptional user experiences, built at scale.
Experience building and shipping web applications.
Interest in the business side — understanding conversion funnels, marketing metrics, and what drives growth.
Clear progression in your career — increasing responsibility, scope, and impact over time.
Open to working with TypeScript and Python in a cross-platform environment, familiar with modern web technologies, and proficient in OO programming (Python, Java, Swift, Kotlin, or C#).
Self-starting and entrepreneurial; humble and eager to grow; collaborative and team-oriented.
English working proficiency.
Mission Alignment Healthcare technology excites you
Leveraging AI to redefine our roles and unlock scalability
Engineering and location Location : You must be legally eligible to work in France, Belgium, or Spain.
Remote work : We offer remote work flexibility, but value in-person collaboration. We’re looking for people who want to help people live in good health to 100 while turning health benefits into a valuable investment.
Important note : we hire people, not roles. If you’re excited about this opportunity but don’t check every box, we’d love to hear from you.
If you identify as a woman: research shows women often apply only when meeting 100% of requirements. Remember, this is just a guide, not a checklist. We’ll be thrilled to receive your application!
Seniority level Mid-Senior level
Employment type Full-time
Job function Engineering and Information Technology
Industries : Insurance
Note : While applying for the Claims Management team, you may join a different engineering team based on where we think you’ll have the most impact.
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