About this roleThe Jotelulu Product team is looking for an experienced Product Manager to lead the development and expansion of our new Remote Monitoring & Management (RMM) vertical.You will join a cross-functional product organization focused on IT management tools, and automation capabilities designed for MSPs and IT Departments at scale.This is a hybrid role based in Spain, with our main office located in Madrid.The adecuado candidate is highly analytical, comfortable working with technical teams, and able to translate complex operational workflows into simple, intuitive product experiences for IT administrators and Managed Service Providers (MSPs).You will play a key role in shaping how thousands of devices, users, and services are monitored, automated, and managed across the Jotelulu ecosystem.The IT Management product is entering its first commercial phase, starting with a modern dashboard offering real-time device visibility, interactive filtering, patch and software insights, and unified ticket metrics.You will help us scale this foundation into a full IT management platform that integrates monitoring, alerting, automation, AI insights and multi-tenant operations.You willOwn the product vision, roadmap and execution for the RMM vertical, in alignment with our broader cloud and automation strategy.Lead product discovery with IT administrators and MSPs to understand workflows, pain points, and opportunities for automation.Prioritize and deliver core RMM capabilities, including device inventory, monitoring, patch visibility, ticket insights, and filtering capabilities for faster decision-making.Collaborate with Engineering, Infrastructure and AI teams to design telemetry pipelines, alerting mechanisms, automation policies, and future AI-driven recommendations.Work closely with Frontend & UX teams to build a unified RMM experience across devices, organizations, and environments.Define product KPIs (adoption, engagement, device coverage, MTTR improvement), track res