HR Business Partner
Job ID: A | Company: Amazon Spain Fulfillment, S.L.U. | Location: Madrid, Community of Madrid, Spain
Description
Creating a culture where all our people feel encouraged and supported is what makes Amazon a great place to work. As an HR Business Partner, you’ll drive a positive employee experience through your detailed grasp of HR programmes, processes, and tools, offering credible and clear HR advice to Amazon’s managers. From resolving complex HR queries with colleagues to perfecting new policies and programmes, you’ll be making a real difference in how Amazon operates.
Key Responsibilities
- Own and deliver projects and drive progress towards business goals.
- Engage and coordinate with key stakeholders on data collection and policy implementation.
- Resolve high-level employee issues, including grievances, appeals and complex disciplinary issues.
- Coach and develop HR colleagues and stakeholders across the business.
- Co‑ordinate with work councils and unions to drive positive employee relations where relevant.
- Analyse internal dashboards to create reports on key metrics for leadership at your site.
A Day in the Life
As an HR Business Partner, you’ll be based in an Amazon fulfilment centre, delivery station or sortation centre and will frequently use data to inform key decisions. From one day to the next, you could be taking the lead on a range of different projects or supporting senior stakeholders with developing strategies and carrying out regular talent reviews. You’ll also be supporting new colleagues to develop and learn new skills, contributing to a better working culture and helping our colleagues grow. There will be plenty of opportunities for you to progress and shape your career at Amazon.
About the Team
At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer‑centric and nimble businesses.
We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.
Basic Qualifications
- Knowledge of local labor law.
- Experience in HR within an international, fast‑paced and customer‑driven environment.
- Experience with Microsoft Word, Excel, and Payroll Systems or HRIS.
- Bachelor's degree or equivalent.
- Experience in a call centre, distribution centre, or manufacturing environment.
- Experience supporting hourly employee client group.
Preferred Qualifications
- Master's degree in Human Resources Management.
- Experience in human resources with companies supporting 250‑500 or more associates.
- Experience managing and leading employees.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Human Resources and Information Technology | Industries: Software Development
#J-18808-Ljbffr