Sr. Administrative Assistant - Eddy Senior Care Latham - NY FT Days
Employment Type : Full time
Shift : Days
Description :
The Sr. Administrative Assistant is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to participants, staff, guests, and vendors, and performing a variety of other clerical duties, as assigned. This includes assisting with the management of the transportation schedule and communication with the drivers, transportation supervisor / manager, contracted agencies, center manager / director, and maintenance personnel. This person helps to reroute trips as needed to meet door-to-door transportation needs of the PACE Organizations' participants. Also has responsibilities to organize, maintain, and secure electronic medical records in accordance with Agency policies and procedures and regulatory requirements. Ensures the confidentiality of medical records and participant protected health information. Coordinate provider requests for specialist visits, tests, and expedited imaging orders. Includes scheduling visits, notifying IDT and participant, arranging transportation, and documenting in EMR. Ensures any cancelled appointments / tests / orders are rescheduled in a timely manner. Tracks to ensure specialist visit notes and test / order results are obtained and incorporated into the medical record in a timely manner.
Requirements :
* Must have excellent phone and organizational skills.
* Patience and ability to multitask and manage multiple deadlines.
* Education – high school diploma required.
* Experience : 1-2 years’ experience with customer service or secretarial work.
We provide a supportive work environment and thorough orientation / training.
Pay Range : $18.50 - $24.92, based on experience, skills, and education.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.
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