Required Skills Proficient in hydraulic, pneumatic, and mechanical control systemsExperience with rotating equipment, pumps, motors, and gear assembliesHands‐on field experience in mechanical installations and repairsSkilled in SCADA (Supervisory Control and Data Acquisition)Proficient in instrumentation and control systemsExperience with VSD (Variable Speed Drives) and VFD (Variable Frequency Drives)Relevant field experienceMission To maximize customer satisfaction on our service quality and capability, by providing professional field service and consultancy while promoting service products to generate service NIS. To carry out service, repairs, maintenance and overhaul of air compressors and related industrial equipment.Job Description On‐Site On arrival at the customer's premise inform the person‐in‐charge before any jobs are being carried out, to avoid interruptions in production or any other business interruptions.Implement correct working methods, use correct tools and observe all safety rules and regulations.Collection of local purchase parts from suppliers for service jobsCarry out daily jobs as assigned / instructed by the Supervisor / ManagerFollow all instructions given in the scope of works as per service work orderTest run and monitor serviced units, record all readings to ensure units are running at satisfactory conditionsWrite reports of jobs carried out on the service work order or recommend any follow‐up actions if needed.Explain to customer if any follow up or repair jobs are neededMaintain cleanliness at compressor room and surrounding area before leaving customer's premise.Records / Maintenance and Feedback Feedback to supervisor / manager on follow up actions requiredProvide technical and quality feedback to the technical specialist according to customer's feedbackRecord all time spent in the field, workshop and other activitiesTimely and correct feedback on work orders, weekly report and monthly report;Working closely with sales team & project team to satisfy customer;Maintain proper PPEs' being issued, ensure service vehicle is in good and clean condition, upkeep personal tools & equipment and workshop areaEnsure proper usage and maintenance of all workshop equipment or measuring equipment.Others Use of MAM (Mobile Asset Management Tool)Work closely with Service Planners and Service SupervisorsObjective to complete each job first time fixExperience Adaptable Problem‐Solver: Flexible to adjust work schedule to meet customer demands, including occasional evening or weekend work.Self‐Driven Entrepreneur: Proactive and accountable, taking ownership of customer needs and driving solutions.Field Work Experience: Ability to work in a workshop repair environment, with technical expertise to diagnose and resolve issues.Tech Whiz: Proficient in using technology to drive efficiency and productivity.Mobile Professional: Valid driver's license for travel to customer sites.Efficient work managementCustomer Relationship/Management, Retention skills, Coaching and MentoringProduct technical knowledgeEducation Requirements Degree in BSEE / BSME / BSECE is a plusComputer proficiencyProficient in Microsoft applications such as Excel, Word, PowerPoint, Outlook, etc.Excellent communication and presentation skills both written and verbalBenefits Upon Hire Group Corporate Travel InsuranceGroup Life InsuranceMeal AllowanceMobile Allowance/Mobile PlanOnline Training ProgramsPersonal Accident InsuranceShuttle service/service vehicleBirthday GCCoffee AllowanceCompany EventsHMOInternational Training ProgramsBigger Overtime PaymentBigger Regular Holiday PaymentWellness ProgramChristmas GCBenefits Upon Regularization Christmas GCChristmas Door PrizeAnnual Salary ReviewMedicine AllowanceMedicine Subsidy (70/30) - Group Hospitalization PlanGratuity PayRice AllowanceSalary LoanUniformWedding GiftService AwardRetirement PlanBereavement BenefitBereavement LeaveSick LeaveProlong Sick LeaveVacation LeaveAdditional Anniversary LeaveOther Perks Free medical examA friendly, family‐like environmentPlenty of opportunity to grow and developA culture known for respectful interaction, ethical behavior and integrity.
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