Job Description
What you’ll do…
* Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.
* Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.
* Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.
* Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner.
* Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.
* Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.).
* Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.
* Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators.
* Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms.
Qualifications
What we are looking for:
* EU Nationality is required.
* Fluent English and Spanish. Other Languages is a plus.
* Currently pursuing or recently completed a degree in Hospitality, Business, or a related field.
* The minimum duration of the internship will be five months, with a planned start date in April.
* A proactive attitude and strong attention to detail.
* Effective communication skills and ability to work as part of a team.
* Ability to multitask and prioritize tasks in a fast-paced environment.
Additional Information
What’s in it for you…
* A competitive package and plenty of development opportunities.
* Accommodation included.
* Lunch is served daily at the in-house restaurant.
* Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments.
* Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand.
* The opportunity to challenge the norm and work in a creative and rewarding environment.
* Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.
* Great discounts at all Ennismore hotels and special discounts at numerous island businesses.
* Free subscriptions to Canva and Podimo.
* Activities to build an amazing team of students.
* Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!