UNISYS is a leading multinational technology company with more than 23,000 professionals worldwide, driving digital transformation for global organizations across key industries.
We are currently looking to hire a Senior Chatbot/Voice Enablement Developer to join an ambitious, international project offering long‑term stability and growth.
You will be part of a collaborative, innovative, and multicultural environment, where knowledge sharing and professional development are core to our culture.
We offer immediate onboarding, the opportunity to work on high‑impact strategic initiatives, and collaboration within a high‑performing team with international exposure. At UNISYS, we actively promote flexibility, continuous learning, and a healthy work‑life balance.
Fluent English is a mandatory requirement, as you will be working in a global environment alongside international teams.
If you are seeking stability, career progression, and the opportunity to be part of a people‑centric company with a truly global footprint, UNISYS is the next step in your professional journey .
What success looks like in this role:
* Design and develop enterprise-grade chatbot and voice solutions using Azure Bot Service, Power Virtual Agents and integrations (e.G. Genesys, Twilio, Microsoft Teams).
* Implement and optimize LLM pipelines, ASR/TTS for voice bots, and retrieval-augmented generation (RAG) for knowledge-driven responses.
* Integrate conversational systems with Unisys platforms (CRM, ITSM, security solutions) via APIs and event-driven architectures.
* Ensure compliance and security, including PII protection, encryption, and adherence to global standards (GDPR, accessibility).
* Monitor and improve performance through analytics, A/B testing, and continuous optimization of containment rate, latency, and CSAT.
* Collaborate cross-functionally with product and engineering teams;
mentor junior developers and establish best practices.
You will be successful in this role if you have:
* 5+ years experience in software engineering with 3+ years in conversational AI (chat and voice).
* Expertise in Azure, Azure AI Foundry, Azure AI Search, LLM/NLU orchestration, Vector DB´s and whisper/voice models and familiarity with WebRTC services
* Strong backend development skills (Python,C#, REST APIs).
* Knowledge of cloud platforms (Azure preferred), CI/CD, and security best practices.
* Ability to work independently and collaboratively in an agile, fast-paced, high-impact environment.
* Strong written and verbal communication skills in English
Benefits
* Become part of our\ "Winning Culture\" and work on award-winning projects in high-end technological setting
* We offer a company own learning platform! Our goal is to help you realize your individual potential!
* \ "Wellbeing & Employee Assistance Program\ ": Your (mental) health is important to us and is treated confidentially by a neutral party!
* Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances
* Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys!
* We offer a health program on-top as a 24/7 life and accident insurance as well as an additional medical insurance to make sure you receive the best treatment in any situation possibly occuring
* Your work-life-balance is a high good for us at Unisys, therefore we offer 2 additional holidays(24th and 31st of December) as well as an option to buy up to 5 additional vacation days
* Competitive flexible benefits package, including 100% remote work and a remote work allowance.
* On top of our Unisys university additional trainings and workshops are being at your free disposal