GRUPO NS Madrid, Community of Madrid, Spain
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Position: Técnico / a Soporte Incidencias Java / SQL
Location: GRUPO NS, Madrid, Community of Madrid, Spain
Posted: 1 day ago
We are looking for a junior profile with a solid technical background to join our Technical Support team. This position is not focused on software development, but on analysis, troubleshooting, and system support. It offers a hybrid modality, with 3 days in the office.
Responsibilities
* Second-level technical support in production environments.
* Analysis and follow-up of technical incidents.
* Written communication in English with international teams or stakeholders.
* Participation in on-call duties (after completing training).
Requirements
* Approximately 1-2 years of experience in a technical environment.
* Knowledge of Java, SQL, and Unix/Linux systems.
* Good written English skills to understand documentation and communicate clearly and professionally.
* Technical profile with analytical skills and problem-solving orientation.
* No need for developer experience, but a solid technical foundation is required.
Valued Skills
* Immediate availability for onboarding.
* Previous experience in technical support or system maintenance.
* Learning ability, teamwork, and good communication.
Additional Details
* Employment type: Full-time
* Job function: Information Technology
* Industry: IT Services and IT Consulting
This job posting is active and not expired.
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