Principal E2E Business Analyst – Salesforce Services / Oracle CPQ
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Barcelona (Primarily Remote – Flexible Location Within Reason)
Contract | Global Digital Transformation Programme
Our Client is supporting the global deployment of Salesforce Services and Oracle CPQ into a large-scale international Services business as part of a major Front Office transformation programme.
They are seeking a Principal End-to-End Business Analyst to bridge business requirements and digital platform evolution across pricing, quotation, and service operations.
This is a high-visibility transformation role working across international teams and senior stakeholders.
What You'll Be Doing
* Gather, analyse and validate business requirements across Salesforce Services and Oracle CPQ
* Translate complex requirements into scalable functional specifications
* Lead cross-functional workshops (global stakeholders)
* Define and document As-Is / To-Be processes
* Identify solution gaps and propose platform enhancements
* Collaborate with global IT partners and development teams
* Support scalable digital transformation aligned with reference models
* Drive topics including RPA, document management, UI/UX, and mobile
Required Experience
* 5+ years' experience in IT / Business Analysis
* Strong experience with:
* Salesforce (Services environment preferred)
* Oracle CPQ Cloud (BigMachines)
* Experience with Pricefx is beneficial
* ERP knowledge (SAP or Oracle preferred)
* Experience in global transformation or services business environments
* Strong stakeholder management capability
* Fluent English
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Highly Desirable
* Experience deploying Salesforce into Services organisations
* Experience integrating Salesforce with Oracle CPQ
* ServiceMax exposure (bonus, not mandatory)
* Experience working in complex international matrix organisations
Why Apply?
* Major global digital transformation programme
* High exposure role with enterprise-level visibility
* 2-stage interview process
* Target start within 2–3 weeks
* Flexible location (remote-first) (preferably Barcelona near the office)