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Customer relationship specialist (oña)

Oña
PU Prime
Publicada el 16 abril
Descripción

PbAbout PU Prime /b /ppPU Prime is a premier integral trading broker offering a wide range of financial products, including forex, commodities, and indices, to both retail and institutional clients.

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We are dedicated to providing top-tier services, innovative technology, and seamless trading experiences to our clients worldwide.

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/ppbr/ppbAbout the Role /b /ppWe are seeking a Relationship Manager to drive client engagement, retention, and trading activity.

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This role focuses on managing new and existing clients, reactivating dormant accounts, and maximizing long-term client value.

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/ppbr/ppbKey Responsibilities /b /pulliServe as the primary point of contact for existing clients /liliBuild and maintain strong client relationships to enhance loyalty and trading activity /liliAnalyze client behavior to identify opportunities for increased engagement, deposits, and trading volume /liliProactively re-engage inactive or dormant clients /liliKeep clients informed of promotions, campaigns, and market updates /liliCollaborate with Sales, Marketing, and internal teams on retention strategies /liliMonitor client satisfaction and resolve issues in a timely manner /liliAchieve KPIs related to retention, reactivation, and client activity /li /ulpbr/ppbQualifications Requirements /b /pulliBachelor's degree in Business, Finance, Economics, or related field.

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/lili1–3 years of experience in Client Retention, Sales, or Account Management (Forex/industry preferred).

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/liliStrong knowledge of financial markets and trading platforms (MetaTrader 4 / MetaTrader 5 preferred).

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/liliExcellent communication and interpersonal skills; multilingual abilities (English, Chinese, German, etc.) are a plus.

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/liliAbility to analyze client activity and develop effective engagement strategies.

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/liliResults-driven, with proven ability to meet or exceed KPIs.

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/liliStrong problem-solving and conflict resolution skills.

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/liliAbility to work under pressure in a fast-paced environment.

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/li /ul

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