At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.As a member of the “IT Core Operations” team, ensure smooth running of jobs and interfaces, e.G. applications or databases. Responsibilities include monitoring, start and stop of jobs, queues, processes and perform deployments.YOUR CHALLENGEEnsure smooth running of processes and interfacesExecute and supervise the close of businessMaintaining production and test environmentsDeployment of artefacts in Production and test environmentsMonitor and troubleshoot scheduled jobsAutomate tasks where ever possibleResolves and closes incidents / service requests from Global IT-Service Desk as per procedures & allocated timelinesProvides first-line investigation and diagnosisEscalates unresolved incidents / service requests within agreed timescalesComplete daily and periodic checklistsProduce IT reporting (KPIs) to IT ManagementYOUR PROFILEStrong knowledge of Linux and shell scriptingKnowledge of Transact (T24), Automic (UC4) SchedulingKnowledge of jBoss and oracle will be considered as an advantageAbility to write technical support documentationGood analytical and problem solving skillsFluent written and verbal skills in English, Spanish is a plusWillingness to work flexible hours / Shifts / weekends when neededInitiative and Team playerGood interpersonal communication skillsUnderstanding of customer satisfaction principles and practicesAbility to work under pressureMaintains strong attention to detail in high-pressure situationsStrong communications skills, both written and oralWe are looking forward to receiving your full job application through our online application tool.J-18808-Ljbffr
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