Do you want to grow your career in digital advertising while managing international clients in Barcelona? Our client is looking for a Nordic-speaking Account Manager to drive customer success and long-term revenue growth in Spain.
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Join a dynamic environment where you will manage and expand an existing portfolio of customers, deliver tailored advertising strategies, and optimise campaign performance. Benefit from a hybrid work model, continuous training, and strong career development opportunities.
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
Manage a portfolio of customers advertising on the platform, acting as their main point of contact and trusted advisor
Develop a deep understanding of customer goals, challenges, and marketing objectives
Create and present tailored digital advertising strategies that drive measurable results
Identify upsell and cross-sell opportunities to maximise customer investment and revenue growth
Conduct regular meetings to review performance, share insights, and optimise campaigns
Build and maintain long-term relationships to ensure satisfaction, loyalty, and retention
Provide excellent customer service by resolving issues and offering effective solutions
Work with KPIs and revenue targets, consistently achieving or exceeding expectations
Maintain accurate account and pipeline data in CRM systems such as Salesforce
Stay updated on product developments, industry trends, and client needs
Candidate profile
Nordic language level of C2, and C1 level of English (written and spoken)
(Norwegian or Swedish or Danish).
Minimum 18 months of experience in sales, account management, or a client-facing role
Proven ability to manage and grow a portfolio of customers
Strong experience in digital advertising or online marketing solutions is a plus
Ability to build trust quickly and manage relationships with multiple stakeholders
Experience with CRM systems such as Salesforce
Strong analytical mindset with the ability to turn data into actionable insights
Excellent communication and presentation skills
Proactive, goal-oriented, and adaptable in a fast-paced environment
Employer offers
Full-time (39 hours/week) hybrid position in Barcelona
Competitive salary with performance-based bonus
Referral program with attractive incentives
Continuous training, certifications, and development programs
Clear career growth opportunities within an international company
Supportive team environment with coaching and ongoing development
About Barcelona
Barcelona offers a unique blend of professional opportunities and high quality of life, with a sunny climate, vibrant culture, and international atmosphere. xhfqzwm From beautiful beaches to a thriving business hub, it is an ideal destination to grow both personally and professionally.