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Senior sales manager (santiago de compostela)

Santiago de Compostela
Zannier Hotels
Manager de ventas
Publicada el 12 octubre
Descripción

Overview EMPLOYER :
ZANNIER HOTELS SPAIN S.L.
Carrer Major des Born 8
07760 Ciutadella de Menorca, Spain
JOB TITLE
Senior Sales Manager
FRAME OF JOB ROLE AND REQUIREMENTS
Full-time position
Home office in or near Barcelona until further notice
Must be able to travel with flexibility
Must possess a valid driver’s license
Main purpose of the job To sell, market and promote all Zannier Hotels globally, resulting in generated sales, product and brand awareness
To establish and maintain Zannier Hotels as a preferred product choice in their respective destination within the general travel trade
To manage commercial initiatives, strategic and tactical actions for the business segments of FIT leisure, group, MICE and corporate with the objective to meet or surpass revenue budgets set for each property, while keeping in line with the determined Sales & Marketing expense budgets
Organisational Context Zannier Hotels Spain S.L. owns and operates luxury hotels in Europe, Africa and Asia.
Key relationships Direct reporting : to the Director of Sales & Marketing of Zannier Hotels with dotted line to the Assistant Director of Sales & Marketing
Internally : local property Sales teams, E-Commerce & Revenue Manager, Sales Administrator, Head Office team, Social Media Manager, Group Executive Director and CEO
Hotels : The General Managers, HODs and the reservations and accounting teams
Externally : Local and International Tour Operators, Travel Agencies, Destination Management Companies, Incentive Houses, Wedding Organisers, Corporate Companies and similar business partners
Affiliations / Partners : Representation Offices, Consortia, Airlines, Tourism Boards
Main responsibilities Strategically and proactively executing all sales initiatives for all Zannier Hotels through daily contact with the travel trade (email, phone, online, sales calls, trade show attendance)
Handle direct VIP booking requests
Handle group and buy-out enquiries, from proposal stage to handover to the operations
Targeting international MICE organizers, predominantly for Zannier Bãi San Hô, Bendor and Phum Baitang
Proactively targeting new or dormant FIT accounts in the Sales CRM and develop their business
Develop new and existing partnerships or markets as assigned
Conducting product presentations, trainings and webinars
Complaint handling (B2B or B2C)
Constant sourcing of new potential business partners and sales opportunities
Obtaining market intelligence relevant to the hotels
Assisting the DOSM in preparations of presentations, SWOT analysis, market research, sales action plans etc. for existing or new hotels
Distribution of promotional material or tactical offers through mass mailings
Full understanding and regular review of key performance indicators of all Zannier Hotels (occupancy, ADR etc.)
Regular sales calls to selected markets, as advised by the DOSM / ADOSM
Attendance at selected tradeshows with the objective of generating business and new leads
Managing all follow-ups of sales calls and trade shows, impeccable updating of database
Regular communication with the GMs and property teams, ensuring reservations, VIPs, high profile inspections, weddings and events are managed and coordinated well by operational departments
Produce comprehensive rate comparisons and competitor surveys upon request
Contribute to the Head Office month-end report
Any other sales-related task as assigned by the DOSM / ADOSM / HQ
Key competencies required Excellent communication and interpersonal skills
Excellent presentation and negotiation skills
Strategic planning
Sensible prioritizing
Organisational skills
Time management
Self-drive, pro-activeness and discipline
Ability to work independently
Creativity and innovative thinking
Resource management
Rational decision making
Problem solving abilities
Experience A degree in hospitality or tourism
Minimum of 2 years experience in a similar sales role in luxury hotels
Good knowledge of hotel business and operations as well as the nature of the luxury travel trade and its requirements
Fluent in English (oral and writing)

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Inicio > Empleo > Empleo Comercio > Empleo Manager de ventas > Empleo Manager de ventas en Santiago de Compostela > Senior Sales Manager (Santiago de Compostela)

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