**About the Role**:
An opportunity has arisen for a Bellman position to join our Guest Service Department in Jumeirah Port Soller Hotel & Spa.
The main duties and responsibilities of this role:
- To ensure all guests are given a personalised warm, friendly, courteous and efficient service at all times.
- To ensure that the guests’ needs are carried out from check-in through check-out.
- To provide a courteous and efficient services and maximum guest satisfaction to the standard required by the hotel.
- To unload luggage from cars and taxis of incoming guests.
- To greet the guest and direct them to the Desk Reception.
- To transport the guest’s luggage to his room in an efficient and courteous manner ensuring no damage is caused to the luggage.
- To load luggage in cars and taxis for departing guests ensuring a polite manner and a courteous farewell.
**About you**:
**Qualifications**
- High School Diploma
- Driving Licence
**Experience**
- Customer service experience in a five star environment in Front Office.
- Complaint handling/ Experience in a 5* hotel
**Skills**
- Fluent in English and Spanish
- Ability to handle heavy luggage
- Able to effectively communicate with all levels of colleagues and Management.
- With pleasing personality
**About the benefits**:
Besides generous F&B; benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includes a highly competitive salary and package, excellent training and development opportunities, uniform, laundry services, meals during working hours and retail leisure discounts.
Tipo de puesto: Jornada completa, Contrato indefinido
Salario: 1.800,00€-2.400,00€ al mes
Incentivos:
- Flexibilidad horaria
- Uniforme proporcionado
Horario:
- Flexibilidad horaria
- Turno rotativo
Tipos de compensaciones complementarias:
- Bonus mensual
- Propinas
Preguntas para la solicitud:
- ¿Tienes disponibilidad para trabajar a turnos (M - T) de lunes a domingo con dos días libres?
Experiência:
- posición similar: 1 año (Obligatorio)
- Hotel de lujo: 1 año (Obligatorio)
Idioma:
- inglés (Obligatorio)
Licencia/Certificación:
- Carnet de conducir B (Obligatorio)
Ubicación del trabajo: Empleo presencial