Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort, offering world-class dining experiences, a 462-room and suites portfolio, and an unparalleled setting. Adapting its unique Moorish-inspired architecture to the subtropical landscape, the resort creates unforgettable memories for every guest.
Overview
As a Resort Manager, you will be the driving force behind the overall resort experience, leading multidisciplinary teams and ensuring every department operates flawlessly. You will serve as a key decision‑maker, working closely with the executive team to elevate the guest experience, maximize financial performance, and foster a high‑performance culture rooted in our Gold Standards.
Responsibilities
* Strategic leadership and operational management
* Acting as the strategic leader of resort operations and as General Manager in their absence
* Overseeing key areas: Finance, Food & Beverage, Rooms, Kitchen, Engineering, Spa & Recreation, Sales & Marketing, and Human Resources
* Defining and implementing operational strategies aligned with the brand’s objectives
* Ensuring service excellence and full alignment with The Ritz‑Carlton standards
Financial Management and Performance
* Drive resort profitability, ensuring budgets and financial targets are achieved
* Analyze financial reports and make strategic decisions to optimize performance
* Manage operational costs, productivity, and margins without compromising the guest experience
* Identify opportunities for continuous improvement and revenue growth
Guest Experience
* Ensure all operations contribute to a consistent and exceptional guest experience
* Maintain a visible presence in the resort, engaging with guests and gathering feedback
* Drive innovation in services and experiences
Leadership and Team Management
* Lead, inspire, and develop the Executive Committee and department heads
* Build a culture of collaboration, high performance, and engagement
* Ensure a fair, inclusive, and motivating work environment
* Actively participate in talent selection, evaluation, and development
Human Resources and Organizational Culture
* Foster employee commitment to service excellence
* Implement an “open door” policy and improve employee satisfaction
* Evaluate performance and support team members’ professional growth
* Act as an ambassador of the brand’s values and culture
Qualifications
* Bachelor’s degree in Business Administration, Hospitality Management, or a related field
* Proven experience in senior operational leadership roles within luxury hotels or resorts
* Strategic mindset combined with strong attention to operational detail
* Strong analytical skills and financial management expertise
* Inspiring leadership style with the ability to influence and develop teams
* Excellent communication and decision‑making skills
* Guest-focused mindset and passion for service excellence
* Experience working in dynamic and multicultural environments
* Fluency in English and Spanish (additional languages are a plus)
* Valid work permit for Spain
Benefits
* Opportunity to lead one of Europe’s most iconic resorts
* Career development within a leading global luxury hospitality company
* Continuous training and development programs
* Global career opportunities within Marriott International
* Discounts on hotels, dining, and experiences worldwide
* A culture focused on well‑being, excellence, and teamwork
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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