TUI Hotel Rep | German or Dutch Speaking | Local Residents
Join the TUI team in Mallorca. We are looking for digital‑savvy and customer‑focused Hotel Reps who can speak German or Dutch and have a working knowledge of English.
About Our Offer
- A gross salary that starts at 1,933 € per month plus commission (average 200 €‑600 € per month with no upper limit).
- Standard company iPad and uniform.
- 39‑hour work week with a minimum of 1.5 days off.
- 22 holiday days per year plus two additional personal days (birth‑day and a happiness day).
- Discounts with TUI Club De Benefits and a private health‑insurance discount option.
- Full pay for all training days, free access to TUI Learning Hub, TUI Skills Academy, and language lessons.
- Participation in charity and sustainability initiatives such as the TUI Care Foundation and access to the WeCare Team & 24/7 Wellbeing Hub.
- Permanent or seasonal contracts with growth opportunities tailored to your skills.
About The Job
- Create memorable moments for guests, welcoming and delighting them at every interaction.
- Engage with guests from around the world, identify their needs, and offer tailored recommendations to exceed sales targets.
- Handle changes and challenging situations promptly to maintain exceptional service quality.
- Collaborate with colleagues, teams, suppliers, and partners worldwide while embracing the diverse TUI culture.
- Track sales and service performance, celebrate achievements, and resolve issues efficiently.
About You
- Dedicated to creating unforgettable guest experiences.
- Quick to learn technology and tools required for the role, and eager to deepen product knowledge.
- A target‑driven, highly motivated individual who enjoys sales and delivering outstanding customer care.
- Turns challenges into opportunities, remaining calm under pressure and solving problems proactively.
- Communicates clearly, adapts style to the situation, and is comfortable presenting to audiences.
- Possesses a valid driving licence and is fully conversational in German or Dutch plus English.
- Additional languages are an asset.
We celebrate diversity, equity, and inclusion. If you require support during the recruitment process, let us know.
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