Seller Operations Manager Miravia is a cutting‐edge e‐commerce platform located in Madrid that connects buyers and sellers across a dynamic range of categories.
Location: Madrid, Spain
Language requirement: Spanish speaker + Fluent English
Experience: 3+ years in e‐commerce or marketplace operations
Your Impact Lead end‐to‐end operations for unmanaged sellers, driving business growth and customer satisfaction with excellent project management skills.
Analyze market trends and seller performance data to design and execute high‐impact operational strategies.
Collaborate with cross‐functional teams (Product, Tech, CX) to resolve pain points and enhance the end‐to‐end seller journey.
Build trusted relationships with sellers through regular engagement, training, and hands‐on guidance to improve platform adoption and sales performance.
Monitor KPIs and operational metrics, turning insights into actionable feedback for continuous improvement of platform features and services.
What We're Looking For Bachelor's degree or higher in Business, Data Analysis, or a related field.
Proven experience in e‐commerce, marketplace, or internet company environments – deep understanding of platform dynamics preferred.
Strong analytical mindset with the ability to turn data into strategy and action; proficiency in SQL is required to extract, analyze, and interpret large datasets independently.
Excellent communication and interpersonal skills – able to work effectively across cultures and functions.
Self‐driven, adaptable, and passionate about creating impact in a fast‐paced, evolving environment.
This role requires working 100% from the office at Avenida de América (Madrid).
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