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Salesforce administrator (pharmaceutical sector)

Chano
Omega CRM, A Merkle Company
Publicada el 29 noviembre
Descripción

Omega CRM Consulting is looking for a Salesforce Administrator that would like to collaborate with one of the top global pharmaceutical companies.


Main Tasks


* Configure and maintain Salesforce features, including workflows, process automation, validation rules, and custom objects.
* Create and manage reports, dashboards, and data visualizations to provide actionable insights to stakeholders.
* Perform regular data audits, ensure data integrity, and manage data imports/exports using tools like Data Loader.
* Stay updated on Salesforce platform updates and releases, and proactively implement new features to enhance system functionality.
* Develop and maintain system documentation, including training materials and user guides.
* Monitor system performance, conduct regular health checks, and ensure compliance with governance policies.


Experience & Skills


* 2+ years of experience as a Salesforce Administrator or in a similar role.
* Salesforce Administrator Certification (Salesforce Certified Administrator) is required.
* Strong understanding of Salesforce configuration, including workflows, process builder, and Lightning Experience.
* Experience with data management tools such as Data Loader or other ETL tools.
* Proficiency in creating reports and dashboards to support business decision-making.
* Excellent organizational, analytical, and problem-solving skills.
* Strong communication and interpersonal skills to work effectively with users and stakeholders.


What do We offer

* Permanent contract.
* Flexible Schedule. We make it easy. Balance your professional and personal life.
* Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
* Home Office.
* Flexible retribution (public transport ticket, Ticket restaurant, …).
* Health insurance.
* OMEGA in action. Our commitment to a better society is not just an intention.


About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

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