**Summary**:
**Salary**:
Competitive
Team:
E-Commerce
**Location**:
Spain - Madrid Office
**About us**:
**About the role**:
Working with cross functional teams in France, Spain, Portugal and with UK based Group functions, your performance will be based on delivering against our e-Commerce Experience strategy and targets, including our organic traffic performance, site hygiene, digital NPS (Net Promoter Score), revenue, conversion rate, and overall user experience.
As our Content Executive, you will:
- Manage the content and products web shop through our Content Management Systems, delivering a consistently premium customer experience.
- Work with marketing and group teams to build pages on the website and merchandise them accordingly.
- Set up and manage promotions in line with the relevant commercial calendar.
- Working cross-functionally to ensure promotions are well merchandised and drive a positive uplift in sales.
- Carrying out regular site health checks, covering areas such as 404s and onsite search performance.
- Working with Group teams to drive SEO performance and organic traffic and conversions.
- Working with our owner experience team to manage content on website to address key owner tension points.
- Benchmarking customer journeys with other websites to identify gaps and optimize accordingly.
**About you**:
To succeed in the role, we expect you to have:
- Must be able to speak English and Portuguese as well as either Spanish or French (depending on your base location).
- A bachelor’s degree in business, marketing, sales, or a related field with digital and eCommerce expertise.
- CMS experience (AEM and Hybris), and a creative mindset for website merchandising (Photoshop skills are a plus).
- Strong analytical skills and an entrepreneurial spirit for a fast-paced, sales-driven environment.
- Excellent organization, communication, and attention to detail, with a collaborative and solution-oriented approach.
- Focus on enhancing the owner experience with autonomy and flexibility.
- Collaborative: You’re comfortable working with colleagues and peers across countries, cultures, and different levels of seniority. Use of GIFs is mandatory.
LI-CC1