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Presales solutions architect - (servicedesk, fieldservice, end-user-support, managed service).

Valencia
Unisys
Publicada el 29 julio
Descripción

Key Responsibilities:

* Provides presales solution architecture services for larger, more complex clients.
* Analyzes detailed client business process, software, application, information technology outsourcing, and infrastructure requirements, assisting with RFP, RFI, and associated processes.
* Leads or supports architectural and solution reviews.
* Architects solutions using appropriate portfolio offerings with design elements that allow integration into the client environment, refining and optimizing models as necessary.
* Applies client understanding to propose and sell new products and services.
* Leads client-facing technical interactions, gathering data, feedback, and input on solution requirements, challenges, and opportunities.
* Collaborates cross-functionally, including with product development and engineering, to address client needs and enhance product features.
* Evaluates proposed solutions and costs to determine the most effective delivery methods and innovative approaches.
* Leads innovation workshops and breakthrough initiatives with key clients.

Key Qualifications:

* Bachelor’s degree in business, finance, or technology, or equivalent.
* Strong English language skills; German is highly beneficial.
* 8 to 10 years of experience in End User Managed Services / Digital Workplace Services, with pre-sales solution architect experience preferred.
* Good understanding of the competitive landscape, products, and/or services.
* Excellent communication, analytical, and troubleshooting skills.
* Experience in pre-sales solution design for end-user services, proposal development, design review & trade-off decisions, winning theme development, and presentation skills.
* Experience in developing cost/benefit analyses and assessing risks associated with solutions.

What do we offer?

* Remote working with ad hoc business travel.
* Permanent contract, with free parking and garage.
* Employee and Family Welfare and Assistance Program.
* International and diverse environment with global opportunities.
* Tailor-made career plan oriented to growth and continuous learning.
* Continuous technical and skills training (English classes, interpersonal skills courses, etc.).
* Dynamic projects with large clients in the aeronautical sector.
* Flexible remuneration plan including life insurance, medical insurance, childcare tickets, restaurant tickets, and transport tickets.
* Home office allowance.
* A great team with many learning and training opportunities.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other category protected by law.

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