**Customer Quality Engineer**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**:
**This position reports to**:
Integral Quality Manager
**Your role and responsibilities**:
In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance. The work model for the role is: #LI-Onsite This role is contributing to the Quality Management in AMR, in Spain. Main stakeholders are external customers, R&D;, Service and Production departments. You will be mainly accountable for: - Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions. - Supporting specific communication relevant to quality management in your area of responsibility. - Assisting in continuously identifying and addressing risks and opportunities related to quality management in the local organization. - Using quality data analytics from the organization to identify risks, failures, and non-conformances. You will join a dynamic team, where you will be able to thrive.
**Qualifications for the role**:
- You are highly adept about quality tools and problem-solving techniques in the industrial environment.
- You have at least 1 year of experience in a similar role.
- You are passionate about technology and industrial organization and have a solid training and progress mindset.
- Degree in Engineering or Sciences.
- You are at ease communicating in both English and Spanish.
**What's in it for you?**:
- Bring your knowledge and expertise, make the difference in technology
- Feel empowered: take ownership and drive exciting results in your scope of action
- Get exposed to cutting-edge technology in Robotics and have a visible impact on the future
**Benefits**:
- Learning & development offering
- Internal networking opportunities
- Company mobile phone
- Career advancement opportunities
- Employee Share Acquisition Plan
**More about us**: