Salesforce Business Analyst (Sales Cloud, Service Cloud / FSL, Marketing Cloud) with a strong technical background.Provide support for Salesforce projects and change requests from a functional standpoint.Gather and analyze business requirements and act as a translator between the business and IT.Prioritize requirements based on business needs.Lead ongoing meetings required to support project implementation, gathering critical information.Work closely with stakeholders (end users, technicians, managerial staff).Ensure solutions meet business needs and requirements.Facilitate user acceptance testing.Ensure proper documentation of the project.Monitor deliverables and ensure timely completion of projects.Experience with Agile methodologies and tools.Exceptional analytical and conceptual thinking skills.Understand and track all enhancement requests, including detailed needs and requirements.Work closely with team and leadership to provide harmonized and sustainable solutions.Deep understanding of integrations (Informatica, SAP desirable).Experience :
5+ years of Salesforce experience required, including :
Experience with configuration basics :
roles, profiles, fields, page layouts, validation, workflow, workbench, process builder, process flow, ERP integration concepts / specs.Salesforce certification is desirable but not required.Experience with Apex, writing and supporting triggers, etc., is a plus.Understanding of the full development cycle.J-18808-Ljbffr
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