Job Description
Operations of a Cisco ACI based Network Infrastructure for the VMWare-based “OASIS” virtualization platform (BM4X).
At the Telco Hub in Madrid, we are pioneers in merging IT and Telco, building and scaling Telco as a Platform (TaaP) on our proprietary layered cloud. Our teams operate in cross‑country and cross‑functional squads, delivering cutting‑edge services to Europe’s most valued operator.
Mission & Core Principles
- Cloud‑based – Harnessing the latest technologies for scalability and performance.
- Automated – Driving efficiency through AI, automation, and DevOps.
- Sustainable – Building a future‑ready, environmentally conscious infrastructure.
Activity Description And Concrete Tasks
- Acceptance Tests and support for field operations with start‑up installation of switches and routers from Cisco and Juniper.
- 2nd‑Level Incident Management: Handle and resolve incidents escalated from first‑line support, conduct root cause analysis, and implement solutions.
- Problem Management: Identify recurring issues and develop long‑term solutions, collaborating with compute automation developers to enhance automation processes.
- Interface Collaboration: Work closely with first‑line support, DT‑ISP, FOPS (e.g., for initial operation or RMA processes), and automation developers to ensure smooth operation and problem resolution.
Qualifications
Technical Expertise
- Strong knowledge of network infrastructure, especially Juniper (JunOS and JunOS Evo) and Cisco (NXOS, IOS XR and IOS XE). Proficient in network skills such as IPv6 configuration and troubleshooting, eVPN/VXLAN, BGP and OSPF.
Analytical Skills
- Ability to perform root cause analysis and develop effective solutions.
- Troubleshooting skills to resolve technical issues.
Collaboration And Communication
- Excellent communication skills to work effectively with cross‑functional teams, including first‑line support, DT‑ISP, FOPS, and developers.
- Ability to articulate technical information to non‑technical stakeholders.
Adaptability And Learning
- Willingness to stay updated with the latest industry trends and technologies.
- Ability to quickly learn and adapt to new tools and processes.
Optional Skills
- Experience working in Agile environments.
- Familiarity with Agile methodologies and practices (e.g., Scrum, Kanban).
- Ability to contribute effectively in Agile team settings and participate in Agile ceremonies.
Tools & Platforms
Experience with Zabbix and Netscout.
Benefits
- International, positive, dynamic and motivated work environment.
- Hybrid work model (teleworking/on‑site).
- Flexible schedule.
- Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes.
- Versátil compensation plan: health insurance, meal vouchers, childcare, transport assistance.
- Life and accident insurance.
- More than 26 working days of vacation per year.
- Social fund.
- Free service for specialists (doctors, physiotherapists, nutritionists, psychologists, lawyers).
- 100% of salary in case of sick leave.
T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.
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