Position locationPosition place Europe, Spain, Navarra, Comunidad Foral de Location Noain CUSTOMER ACCOUNT MANAGER - NAVARRA M/F
Location:
Pamplona, Navarra, NavarraPosition descriptionType of assignment:
Full-time, RegularFunction:
Operational activities - Customer ServiceJob title:
CUSTOMER ACCOUNT MANAGER - NAVARRA M/FJob descriptionGEODIS' vision is to be the growth partner for its clients. As a logistics company, we achieve this through expertise across five lines of business:
Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express, and Road Transport. Our commitment to excellence has made us a worldwide supply chain leader, dedicated to helping clients overcome logistical challenges.At Geodis Road Transport, we welcome individuals from diverse backgrounds who seek to help build a future where everyone and everything can move independently. If you are curious, passionate, and collaborative, work with us, and let's move the world forward together.Our Customer Account Managers help develop and grow the initial customer network for the Geodis marketplace. You will be part of a team partnering with external clients and the internal sales team to facilitate daily operations, anticipate challenges, and present solutions to delight our Enterprise customers and support Geodis RT's business objectives. We value continuous improvement and seek candidates eager to create lasting value, improve operational skills, and contribute to transforming the logistics industry abroad.What You'll Do
Develop process and system improvements to enhance execution qualityManage and execute daily operations supporting our international customer baseParticipate in developing, implementing, and automating critical business processes and tools for sales tracking, forecasting, pipeline management, and performance analysisCollaborate with customers to find new solutions for their logistics challengesHandle issues arising during freight operationsDiscuss core operational and growth metrics with managementPartner with the sales team to anticipate challenges and support company objectivesApplicant's Profile
What You'll NeedAn undergraduate degree or 2+ years of relevant experience focused on process and operational improvementProven ability to solve complex problems under pressureInnovative mindset aimed at doing things better, faster, and more efficientlyAbility to collaborate with diverse customers, transportation partners, and internal teamsPassion for customer service and transportation needsStrong analytical, critical thinking, communication, and organizational skillsAbility to balance attention to detail with swift executionBachelor's Degree or equivalent experienceProject management experience or certifications are a plusWorking time:
100%Position locationEurope, Spain, Navarra, Comunidad Foral de, NoainCandidate criteriaMinimum education:
Bachelor's DegreeExperience level:
Junior (1-5 years)General informationGEODIS is a leading global logistics provider, recognized for expertise across the supply chain. As a growth partner, GEODIS specializes in five lines of business:
Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express, and the European Road Network. With a presence in nearly 170 countries and over 53,000 employees, GEODIS ranks No. 6 globally in its sector. In 2023, it generated €11.6 billion in revenue. GEODIS is owned by SNCF Group.This position is open to all qualified applicants, including disabled workers.
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