Mercier Consultancy MD is thrilled to offer exciting Spanish speaking job opportunities in Greece! We are looking for enthusiastic individuals who are fluent in Spanish and eager to start a new career adventure in a beautiful European location. This position includes a fully paid relocation package, making it easier for you to transition to your new role and life in Greece. You will become part of a supportive work environment while helping our clients achieve outstanding customer experiences.
Key Responsibilities
* Provide top-notch customer support in Spanish across various channels, including phone, email, and chat.
* Assist customers with inquiries, complaints, and requests related to our products and services.
* Document customer interactions and maintain accurate records within our CRM system.
* Resolve customer issues efficiently and professionally to ensure maximum satisfaction.
* Work collaboratively with team members and other departments to enhance service delivery.
* Stay updated on product offerings, promotions, and company policies to provide accurate information.
Requirements
* Fluency in Spanish (both written and spoken) is essential; knowledge of English is a plus.
* Previous experience in customer service or similar roles is highly desirable.
* Strong communication skills and a customer-focused attitude.
* Ability to multitask and thrive in a dynamic work environment.
* Familiarity with CRM systems and customer support tools is advantageous.
* Proficient in using computer applications and navigating online platforms.
* A willingness to relocate to Greece and embrace a new cultural experience.
Benefits
* Competitive Monthly Salary
* 2 Extra Salaries Per Year
* Fully Paid Relocation Package
* Fully Paid Training
* Health Insurance
* And Much More...