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Descripción general:
The part you'll play
You will join us in our Store in La Roca Villageas aTeam Leader,reporting directly to the Store Management.
- Role model best in class sales and self leadership on the sales floor by providing excellent and specialized customer care
- Develop and nurture meaningful and loyal client relationships
- Promote a customer centric culture by coaching sales teams on data collection and enrichment as well as on processes
- Shadow fellow advisors on the sales floor and proactively offer insights, reflections, and experiences
- Monitor performances of all in store customer engagement & customer care activities on a regular basis
What you'll bring
- A high degree of integrity, consistently leading by example in every situation
- A proactive, ownership-driven mindset, ensuring a magical client experience while demonstrating leadership and a passion for helping others grow
- Strong communication skills, engaging colleagues and clients with genuine care and empathy
- A blend of responsibility, bold ideas, resilience, and an authentic approach
- Fluency in Spanish and English is essential; knowledge of an additional language is an advantage.