Kickstart your career with Patrique Mercier Recruitment JP and experience the beauty of Greece while working as a Spanish Customer Service Representative for a major tech company We are offering a unique opportunity that includes paid relocation to help you transition into this fantastic role. You will be part of a dynamic team dedicated to providing top-notch customer support to Spanish-speaking clients, ensuring their needs are met with efficiency and care. This is your chance to grow professionally in a fast-paced tech environment while enjoying the stunning landscapes and rich culture that Greece offers. If you are passionate about technology and customer service and are eager for a new adventure, we want you on our team
Responsibilities
* Deliver exceptional customer support to Spanish-speaking clients through various channels, including phone, email, and live chat.
* Address customer inquiries, troubleshoot issues, and provide effective solutions to ensure satisfaction.
* Stay knowledgeable about the tech company's products and services to assist customers accurately.
* Document all customer interactions in the company's CRM system to maintain accurate records.
* Collaborate with team members to enhance service delivery and customer experience.
* Engage in ongoing training sessions to improve service skills and product knowledge.
* Contribute to team meetings to discuss feedback and propose improvements in customer service processes.
Requirements
* Fluent in Spanish, both written and spoken; proficiency in English is required.
* Excellent communication and interpersonal skills with a strong focus on customer service.
* Ability to work efficiently in a fast-paced, customer-centric environment.
* Strong analytical and problem-solving skills with attention to detail.
* Previous experience in customer service or a related tech field is preferred.
* Proficient in using CRM systems and other customer support software.
* A positive mindset, adaptability, and enthusiasm for learning new technologies.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )