As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
What’s the Job?
As a Revenue & Reservations Trainee, you’ll be at the heart of the booking experience — turning requests into smooth stays. From handling reservations and optimizing rates to supporting revenue strategies and analyzing data, you’ll play a key role in ensuring our guests enjoy a seamless experience before they even arrive. You'll also gain valuable insights into how pricing and availability shape the performance of a luxury hotel.
Your day-to-day
* Manage and enter room reservation requests using our Property Management System.
* Keep rooming lists up to date and accurate.
* Make sure every reservation is set for a smooth check-in and check-out.
* Handle individual and corporate bookings by email and phone.
* Help maximize revenue through smart upselling and by promoting hotel services.
* Learn to adjust daily rates on extranet platforms to stay competitive.
* Support the team in applying revenue strategies and optimizing pricing.
* Analyze booking data to spot trends and identify new opportunities.
* Work closely with the team to ensure every guest enjoys a seamless booking experience.
* Be ready to learn a lot — and contribute from day one.
What We Need From You
* A positive, proactive attitude and a passion for hospitality.
* Currently studying or recently graduated in Tourism, Business, Revenue Management or similar.
* Strong communication skills and team mindset.
* Basic knowledge of reservations or revenue management is a plus.
* Fluent in Spanish and English.
* EU passport or valid work permit to work in Spain.
What To Expect From Us
* Meals during your shifts + uniform cleaning.
* Access to IHG & Opera training.
* 500€ net/month (full-time internship).
* A friendly team, a great learning environment, and a foot in the door to your R&R career.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.