Summary : In this role, you will be responsible for setting the regional logistics strategy and end-to-end accountability for logistics operations for Novartis Radio Ligand Therapy (RLT) products from manufacturing sites to treatment sites in the EMEA region. Operations may include ensuring a lean and efficient process from exportation from the country of origin, importation at the country of destination, to domestic flights and/or final mile deliveries promptly while ensuring compliance with applicable local regulations related to the movement of radioactive drugs. This role will manage logistics 3PLs to provide high-level service and act as an escalation point for the EMEA region's operational issues and customer complaints. Project management and process improvement will also be required.
About the Role
Major accountabilities
* End-to-end management of the entire logistic process (Importation, Transportation, and Disposal) of RLT products, ensuring on-time performance and customer satisfaction in the EMEA region.
* Develop and maintain relationships with leadership contacts at carrier organizations to retain and grow logistics services, maintaining a customer-centric approach.
* Collaborate closely with manufacturing sites and logistics partners to map out lanes for each treatment site, including clear cutoff times and contingency plans.
* Maintain close collaboration with the global RLT control tower and manufacturing sites to develop processes for the timely monitoring of RLT products.
* Develop processes and manage projects related to the improvement of logistics operations in a cross-functional manner.
* Proactively manage customs and trade compliance risks to ensure smooth importation processes and maintain good relationships with local authorities.
* Monitor and assess regulatory updates, evaluate their impact on Novartis, and propose actions if necessary.
* Monitor logistics-related costs monthly, ensuring cost-effective decisions.
* Conduct regular audits on transportation companies, provide training to staff and third-party employees, and ensure compliance with local regulations for all transported RLT products.
Minimum Requirements
* Higher education in Nuclear Medicine, Pharmacy, Medicine, Biology, Chemistry, or a professional technical title in Pharmacy.
* At least 5 years of experience in operational logistics management, preferably with radioactive drugs or similar time-critical operations.
* Knowledge of local Customs & Environmental Protection Bureau and Health authority requirements related to radioactive drug importation.
* Fluent in English (written and spoken); proficiency in Spanish or Portuguese is a plus.
Desirable Requirements
* Experience in healthcare, radiopharmaceuticals, consumer goods, chemical, or related industries.
Commitment to Diversity and Inclusion
Novartis is dedicated to fostering an inclusive, diverse work environment that reflects the communities we serve.
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