Who we are
Ventós Group is an international company specialized in the distribution and production of Essential Oils & Aroma Chemicals with the Head Quarters located in Barcelona, Spain. The group has 9 subsidiaries around the world.
We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development.
Currently we need to reinforce our Sales team by incorporating an Sales Assistant.
Your Role
* Assisting in sales and setting up new customer accounts
* Ordering samples and documentation for customers and following up with them
* Entering quotations and sales orders, following up and keeping the customer informed on the status of orders
* Co-ordinate the arrival of goods with the Purchasing Department to ensure delivery on time
* Generate and prepare export documentation and liaise with HQ for export information and documentation
* Manage customers through open and interactive communication
* Identify and assess customer needs.
* Manage customer complaints by following up to ensure their resolution
* Maintain customer databases
* Communication and coordination with other departments
Your Skills and Experience
* Previous and recent experience of at least 2-3 years in the administrative area in a related field with excellent customer service skills.
* We will consider you to bring higher education in the field of economics (ADE, Business Administration, etc.) or chemistry, among other related training.
* High level of English
* Desire to be part of a fast growing company with the opportunity to progress as a professional.
* Strong communication skills and able to work alone and as part of a team; enthusiastic and reliable
* Organised person
* Experience with Navision ERP a plus
Additional Information
We offer a benefits package which includes:
* Option to work remotely 1 whole day and 2 afternoons per week.
* Flexible working hours
* Free language classes depending on the needs and other training courses.
* Health Insurance.
* Common spaces for after work activities.
* Meal and breakfast service partially subsidized by the company.
* Corporate paddle tennis court for employees and family members
Do you think your professional profile fits and this could be a good project for you? Send us your application and tell us why!