At Talent Search People, we collaborate with a multinational client in the agri-food sector based in Barcelona.
Skills and Competencies
- Experience in Complex Environments: Demonstrate experience managing IT services in multinational corporations with complex technological architectures and models.
- Knowledge of Technological Tools: Solid experience in the use and management of the Atlassian suite (Jira Service Management, Jira Software, Confluence), as well as the Microsoft environment (Microsoft 365, PowerBI, etc).
- ITSM Strategy: Deep knowledge of ITSM tool management and consolidation.
Experience in unifying ticketing systems and process automation will be highly valued.
- Leadership and Transformation: Ability to lead change management and transform a support team that handles multiple platforms and processes.
- Analytical Thinking: Ability to analyze complex performance data and convert it into strategic information for decision-making.
- Results-Oriented: Pragmatic approach to problem-solving and a proven track record of achieving results in challenging environments.
Required Skill Profession
Operations Specialties Managers