What are we looking for At Cosentino ( ) we are looking for a Showroom Specialist to join our City Center located in Mallorca.
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The City Centers are an example of Cosentino's total commitment to the AD community. The City Center is the epicenter of Cosentino's commercial model, and its mission is to provide an aspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners. The City Center is a hub for our global community, and a tool for showcasing the versatility of our materials and our brands.
What you will do
As the Showroom Specialist you will assist with the day to day operations in the Cosentino City showroom. Your daily tasks will include guest relations, customer service assistance, events coordination as well as visiting certain customer accounts. The goal is to identify and generate sales leads and then partner with the local sales team, which allows them to follow up on the leads and convert them into sales and projects. You will also visit specific accounts, develop relationships, and generate direct sales through those accounts. You will play a key role in enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.). Proactively reaching out to clients to achieve individual and team goals, networking and finding business through events hosted at our City Center and showrooms are integral to this role.
Sales Responsibilities
* Welcome and engage every customer to provide the best customer experience, develop long‑term relationships and foster brand loyalty.
* Assist all walk‑ins & customers with appointments that arrive at the showroom.
* Provide support face‑to‑face, over the phone and via email to help customers understand the benefits of the Cosentino brand.
* Develop and build relationships with design firms in the area.
* Manage the relationship through face‑to‑face visits outside of the showroom and generate sales according to the sales goals assigned to the position.
* Support the sales team by preparing sample shipments, checking stock for materials when requested, and highlighting possible stock issues to help them achieve and exceed sales targets.
* Work with the City Manager and Showroom Managers to increase traffic within the City Center and generate leads.
* Register visits and leads in SalesForce.
Organization and Administration Responsibilities
* Filter the leads of the City Center via phone call and forward only the ones with potential.
* Organize and plan events in advance, coordinating content and ensuring we have qualified attendees.
* Execute events: invitations, catering, logistics, publicity, mailing.
* Ensure daily entry of all customer visits in SalesForce.
* Maintain showroom condition: cleanliness of furniture, equipment, supplies, and placement of marketing materials.
* Manage and maintain the showroom: order and stock supplies, maintain equipment, place marketing materials, attend visitors daily and during events.
* Manage administrative tasks required for suppliers.
What you need to succeed
Professional Experience Required
* 2 years experience in sales.
* 1 year experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales.
* Preferably 2 years experience in the interior design industry.
Knowledge Required
* Proven success in sales, marketing and customer service.
* Knowledge of the building or decoration market.
Academic Background Required
* High School Diploma or GED (Desired).
* Bachelor's degree in interior design, architecture, or similar (Desired).
What we do offer
A great experience to grow in a key position for us in Cosentino.
About Cosentino
At COSENTINO, our purpose is to inspire people through innovative and sustainable spaces. We are the world‑leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as kitchen and bath worktops, outdoor open spaces, facades, etc. With a presence in more than 100 countries and 5 continents, our business keeps growing consistently in all the geographies, and offers career opportunities for talented people like you.
Equal Opportunity and Non‑Discrimination Statement
Cosentino is an Equal Opportunity/Affirmative Action Employer and prohibits discrimination and harassment of any kind. Cosentino is committed to the principle of equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Cosentino will not tolerate discrimination or harassment based on any of these characteristics.
If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686‑5060 or at our email address.
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