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Delivery consultant - fraud and threat management

Madrid
IBM
Publicada el Publicado hace 6 hr horas
Descripción

Ph3Introduction /h3 pAt IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world. /p h3Required Professional and Technical Expertise /h3 ul liExposure to Fraud Threat Management Products: Experience working with IBM Trusteer (e.g., Pinpoint Detect, Pinpoint Verify, Mobile SDK, Rapport) and IBM Safer Payments, including configuration, deployment, adoption, usage, and analysis across digital banking channels and payment flows. /li liImplementation of Trusteer Safer Payments Solutions: Exposure to implementing Trusteer for web/mobile channel protection and Safer Payments for real‑time transaction scoring and decisioning, collaborating with clients to understand fraud and payments‑risk requirements and integrating via REST APIs/event streams into authentication, payment authorization, and case management workflows. /li liAnalysis of Client Environments: Experience analyzing digital telemetry, device signals, and transaction data to identify optimization opportunities; conducting back‑testing, simulation, and champion/challenger experiments to improve detection performance while reducing false positives and customer friction. /li liFraud Payments Risk Best Practices: Exposure to providing expert guidance on best practices for device fingerprinting, behavioral anomaly detection, bot/malware mitigation, risk‑based authentication, and Safer Payments strategy/rules governance and model change management, aligned to banking regulations and standards (e.g., PSD2/RTS SCA, GDPR). /li liSupporting Client Adoption: Experience supporting clients in adopting and operationalizing Trusteer and Safer Payments through training, playbooks/runbooks, dashboards, and KPIs; establishing monitoring and continuous improvement cycles; and ensuring a smooth go‑live and handover to production and operations teams. /li liClient‑facing technical experience: Pre/post‑sales engineer, technical account manager, or integration engineer in a customer‑facing capacity. /li liStakeholder collaboration: Ability to work effectively with technical teams (analysts, engineers, architects) and business stakeholders (fraud/risk leaders, digital channel owners). /li liSelf‑starter: Self‑motivated, quick learner, comfortable navigating internal knowledge bases and documentation. /li liWeb API fundamentals: Solid understanding of XML, JSON, HTML, JavaScript, REST APIs. /li liData SQL: Experience with databases and writing SQL queries for analysis and tuning. /li liLinux: Hands‑on Linux administration for deployment, monitoring, and troubleshooting. /li liNetworks: Familiarity with TCP/IP, DNS, HTTP, firewalls, load balancers, proxies and related topologies. /li liLanguage: English – Advanced / Professional. /li liFraud Payments Delivery Experience: ul liIBM Trusteer—web/mobile SDK integration, device signals, policy/decisioning configuration, risk‑based authentication orchestration. /li liIBM Safer Payments—real‑time scoring, entity profiling, strategy/rules design, feature engineering, simulation/back‑testing, and performance tuning for low latency. /li liIntegration of risk decisions into authentication and payment flows via APIs/event streams, and alignment with case management processes. /li liDemonstrated outcomes in banking (e.g., fraud loss reduction, false positives down, approvals up, stable latency). /li /ul /li /ul h3Your Role And Responsibilities /h3 pAs a Delivery Consultant specializing in Technology Expert Labs for bBanking Fraud Threat Management /b within IBM’s Automation Platform, you will provide clients with world‑class services to optimize the configuration, deployment, adoption, usage, and analysis of their fraud and digital threat solutions. This role involves delivering expert consulting services to help bbanking and financial services /b clients protect digital channels, reduce fraud losses, and enhance customer experience using bIBM Security Trusteer /b and bIBM Safer Payments /b. /p h3Your Primary Responsibilities Will Include /h3 ul liDeliver Banking Fraud Threat Solutions: Provide expert consulting services to optimize the configuration, deployment, adoption, usage, and analysis of IBM Trusteer (e.g., Trusteer Pinpoint Detect, Trusteer Pinpoint Verify, Trusteer Mobile SDK, Trusteer Rapport) and IBM Safer Payments (real‑time scoring, entity profiling, strategies/rules, feature engineering, simulation, and back‑testing). /li liImplement End‑to‑End Solutions: Collaborate with banking clients to understand their fraud and threat management needs and implement Trusteer and Safer Payments to meet those needs, including web/mobile integration, policy and decisioning configuration, strategy/rules modeling, and seamless integration into authentication, payment authorization, and case management workflows. /li liCollaborate with Clients: Work closely with fraud operations, risk, digital channels, payments, security architecture, and engineering teams to integrate risk signals and decisions via APIs and event streams, aligning controls to business goals and regulatory requirements across online and mobile banking, card issuing/acquiring, A2A/SEPA Instant, and RTP payment journeys. /li liAnalyze Client Environments: Perform analysis of digital telemetry, device signals, and transaction data to identify optimization opportunities; run simulations, back‑tests, and champion/challenger experiments to improve detection, reduce false positives, and balance risk with customer experience. /li liProvide Expert Guidance: Advise on best practices for device fingerprinting, behavioral anomaly detection, bot and malware mitigation, risk‑based authentication, mule detection, and Safer Payments strategy/model governance, considering relevant banking standards and regulations (e.g., PSD2/RTS SCA, data privacy). /li liSupport Client Adoption: Drive operational adoption via training, playbooks/runbooks, dashboards, and KPIs; establish baselines and continuous improvement cycles; and ensure a smooth handover to production and operations teams. /li /ul h3Preferred Education /h3 pBachelor's Degree /p h3Required Technical And Professional Expertise /h3 ul liExperience with OpenShift/Kubernetes and performance optimization for sub‑200 ms decisioning. /li liExposure to SIEM/SOAR, case management, data platforms (Splunk/Elastic/cloud), and dashboards (Grafana/Power BI). /li liKnowledge of PSD2/RTS SCA, SEPA Instant/RTP, PCI DSS, GDPR, and model governance/change management. /li liFamiliarity with behavioral biometrics, device intelligence, bot defense, identity proofing, and risk‑based authentication orchestration. /li liCertifications: CAMS/CFE, cloud (AWS/Azure/GCP), or IBM Security; Spanish language a plus for Iberia/EMEA engagements. /li /ul h3Preferred Technical And Professional Experience /h3 ul liThreat Management Product Knowledge: Exposure to Threat Management products beyond QRadar SIEM, QRadar SOAR, QRadar Suite (Software), Security Randori ASM, and X‑force Threat Intelligence, is beneficial for this role. /li liAdvanced Implementation Expertise: Experience implementing solutions for multiple clients with diverse needs and requirements can be an asset in this position. /li liSecurity Solution Familiarity: Familiarity with security solutions beyond Threat Management products can be advantageous in delivering expert services to clients. /li /ul /p #J-18808-Ljbffr

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