About Olala
Olala is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays; as well as 10 F&B assets, across multiple countries in Europe, Asia and the Middle East. Our mission is to provide our guests with unique hospitality experiences while promoting an efficient and sustainable way of travelling with style. Since our beginning in 2014, we’ve expanded our operations to 17 cities and are on our way to continue growing in different markets worldwide by offering travellers smart/digital and stylish accommodations and high-level service.
Your role
We are seeking a dynamic and customer-oriented Hotel Receptionist to join our team. This is an excellent opportunity for someone looking to gain valuable hands-on experience in the hospitality sector. As the first point of contact for our guests, you will play a key role in creating a welcoming and positive experience, while developing essential skills.
Your Journey
* Customer Service (phone, email, WhatsApp).
* Check-in/check-out coordination.
* Incident management.
* Administrative support.
* Constant communication with housekeeping, maintenance, and OPS.
Conditions
* 3-month temporary contract.
* Full-time, rotating 8-hour shifts.
* Continuity is possible.
What do you bring to your trip
* Previous experience in reception or customer service.
* Fluent Spanish and English (French is a plus).
* Decisive, responsible, and people-oriented.
* Basic command of digital tools.
Diversity and Sustainability
At Olala, we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success.
Additionally, we believe in taking action towards curving the impact that our company has on its environments. This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions.
We look forward to receiving your application!
For more information about Olala, visit www.olalahomes.com and to keep up to date with Olala group’ news, follow us on LinkedIn and Instagram!