3 days ago Be among the first 25 applicants
Direct message the job poster from Amaris Consulting
Senior Talent Acquisition Specialist at Amaris Consulting | Helping IT Talent to find their right place at Amaris Consulting | ️ #MakeItYours |...
Take your career to the next level with Amaris Consulting as an Application Support Technician. Be part of an international team, thrive in a global group with a €800M turnover and over 1,000 clients worldwide, and an agile environment. The ideal candidate will have a proven track record in providing functional application support and resolving infrastructure-related incidents, comfortable working with tools like ServiceNow and supporting Windows and Citrix environments. Spanish fluency is required as part of this role.
Please note : The initial onboarding and training will take place onsite, in person, at one of our offices for the first two weeks. After this period, you will have the flexibility to work remotely.
* 1 to 3 years of experience as an Application Support Technician .
* Strong proficiency with ServiceNow for backend incident management .
* Experience with Windows and Citrix environments.
* Solid knowledge of ITIL Foundation practices, Microsoft Fundamentals certification preferred, and version control tools such as Git.
* Familiarity with VPN connections and basic SQL queries (e.g., simple queries).
* Proven experience with Level 1 (L1) support and incident filtering.
* Advanced proficiency in Spanish (written and spoken).
* Technical English (reading / writing) preferred.
* Strong problem-solving skills and ability to work both independently and as part of a team.
* Provide first-level diagnosis and functional support for business applications.
* Manage and resolve infrastructure-related incidents using ServiceNow.
* Support users in Windows and Citrix environments.
* Escalate technical issues following standard procedures.
* Collaborate with international teams to ensure service continuity.
* Participate in onboarding and initial onsite training.
* Deliver remote support post-training while maintaining high service standards.
Join our dynamic team of talented people and discover a world full of growth and opportunity. Here's what we offer :
* Rapid growth through a personalised career path and salary assessment. 70% of our senior leaders started in entry-level positions.
* Improve your skills through our Technology Academy catalogue, Udemy platform, language classes, webinars and workshops.
* Take control of your training with a personal annual budget and company-paid certifications.
* Enjoy flexible policies, remote work options and excellent social benefits such as transport and restaurant tickets, childcare support and private health insurance.
* Benefit from our WeCare programme, which supports employees in critical situations.
* Unlock your full potential, both professionally and personally.
Amaris Consulting prides itself on being an equal opportunity employer. We are committed to promoting diversity within the workforce and creating an inclusive work environment. To this end, we welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, creed, age, marital status, disability or other characteristics.
Seniority level
* Seniority level Entry level
Employment type
* Employment type Full-time
Job function
* Job function Other
* Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Amaris Consulting by 2x
Get notified about new Support Engineer jobs in Spain .
Tech Support Engineer - Fintech (Remote) Information Technology Support Team Lead
Oviedo, Principality of Asturias, Spain 3 weeks ago
Sr. Technical Support Engineer, Focused Services
Madrid, Community of Madrid, Spain 1 week ago
Sr. Technical Support Engineer, Focused Services
Madrid, Community of Madrid, Spain 5 days ago
Oviedo, Principality of Asturias, Spain 1 day ago
Madrid, Community of Madrid, Spain 2 months ago
Madrid, Community of Madrid, Spain 2 weeks ago
Junior Mulesoft Platform Support Engineer (Remote from Spain) Offshore Commissioning Lead Technical Support Engineer Technical Field Support Engineer III - Europe
Madrid, Community of Madrid, Spain 6 days ago
Offshore Commissioning Lead Technical Support Engineer
Salamanca, Castilla and Leon, Spain 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
J-18808-Ljbffr
#J-18808-Ljbffr