The Seller AI team within the International Seller Services organization focuses on helping sellers with the right set of Gen‐AI/LLM powered tools and agentic solutions that can enable them to accelerate business growth on Amazon. Our primary focus lies in handling annotations for training, measuring, and improving artificial intelligence (AI) and large language models (LLMs), enabling Amazon to deliver a superior seller experience worldwide. The AI Benchmarking Associate supports the evaluation of AI systems by designing and executing benchmarking and audit activities to assess model quality, compliance, robustness, and fairness. The role combines elements of AI auditing, quality assurance, and traditional audit‐style documentation and stakeholder communication. By joining us, you will play a pivotal role in shaping the future of selling on Amazon for sellers worldwide.
Key Job Responsibilities
- Assist in planning and executing benchmarking exercises for AI models, including defining test plans, metrics, and acceptance criteria across accuracy, robustness, bias, and reliability.
- Support content accuracy, relevancy, and privacy checks by reviewing datasets, model outputs, and data handling practices, escalating potential regulatory risks.
- Validate data based on specific annotation guidelines, ensuring the accuracy and quality of the collected information.
- Prepare clear audit and benchmarking reports, including error ratings, root‐cause analysis, and recommendations, and contribute to presentations for senior stakeholders.
- Maintain organized audit documentation, evidence, and benchmarking datasets to support internal review.
- Work closely with team members and managers to drive process efficiencies and explore opportunities for automation.
- Strive to enhance the productivity and effectiveness of data generation by contributing to the development and continuous improvement of AI audit methodologies, checklists, and test frameworks as regulations and best practices evolve.
Location
We are open to hiring candidates to work out of: Bengaluru, Karnataka, IND.
Basic Qualifications
- Speak, write, and read fluently in Spanish.
- Minimum B2.2 or C1 certified in Spanish Language.
- Bachelor's degree or equivalent with 3+ years of equivalent experience.
Preferred Qualifications
- Masters Degree or C1 certified in Spanish Language.
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